Privacy Policy

Privacy Policy – AUREV

This Privacy Policy describes how www.aurev.in (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit, browse, or make a purchase from the Site.

By using our website, you agree to the collection and use of information in accordance with this Policy.

1. Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, “Personal Information” refers to any information that can identify an individual directly or indirectly.

2. Device Information

Examples of information collected:

  • Web browser type and version

  • IP address

  • Time zone

  • Device type

  • Cookie data

  • Pages visited

  • Products viewed

  • Search queries

  • Interaction with advertisements

Purpose of collection:

  • To ensure the website functions properly

  • To improve user experience

  • To analyze traffic and performance

  • To prevent fraud and enhance security

How it is collected:

Automatically through:

  • Cookies

  • Log files

  • Pixels

  • Web beacons

  • Analytics tools

Disclosure:

Shared with trusted third-party service providers including Shopify and analytics/advertising partners.

3. Order Information

When you make or attempt to make a purchase, we collect:

  • Full name

  • Billing address

  • Shipping address

  • Phone number

  • Email address

  • Payment information (processed securely via payment gateway providers)

Purpose:

  • To process payments

  • To fulfill and ship orders

  • To send confirmations and invoices

  • To provide customer support

  • To detect fraud

  • To send marketing communications (only if you opt-in)

Disclosure:

Shared with:

  • Shopify (our ecommerce platform)

  • Payment gateway providers

  • Shipping and logistics partners

We do not store full credit/debit card details on our servers.

4. Customer Support Information

If you contact us via email or contact form, we collect the information you provide to:

  • Respond to inquiries

  • Resolve complaints

  • Improve customer experience

5. Sharing Personal Information

We may share your Personal Information:

  • With service providers that help operate our business

  • To comply with legal obligations

  • To prevent fraud or illegal activities

  • To protect our legal rights

We do not sell your Personal Information.

6. Behavioural Advertising

We may use your information to provide relevant advertisements and marketing.

This may include:

  • Google Analytics

  • Facebook Ads

  • Google Ads

  • Other advertising partners

You may opt out of personalized advertising through your ad settings on respective platforms.

7. Cookies

A cookie is a small data file placed on your device.

We use cookies to:

  • Maintain shopping cart functionality

  • Enable secure checkout

  • Remember login details

  • Analyze website performance

  • Improve marketing effectiveness

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

8. Data Retention

We retain your Personal Information:

  • As long as necessary to fulfill orders

  • To comply with legal obligations

  • To resolve disputes

You may request deletion of your data at any time.

9. Your Rights

Depending on your location, you may have the right to:

  • Access your Personal Information

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent for marketing communications

To exercise these rights, please contact us at:
📧 support@arrowangel.com